| The
following list of rates is per hour with a one hour minimum.
In Shop:
| Diagnostic Fee |
$75 flat fee |
| Bench Service |
$55 per hour |
Field Service: (for Time and Material
customers only)
In Home/Office
Desktop Support |
$75 per hour |
In Home/Office
Network Support |
$95 per hour |
Misc. Fees and Charges:
| Service Call* |
$25 per service call |
| Mileage** |
$0.50 per mile |
| Phone Support ***
|
$35 per incident |
Complete Covered Care™ service contracts are
available. Please see Complete
Covered Care™ for more information about our CCC™ *
Technician
dispatched to resolve user issues. CCC™ visits are not charged a
service call fee.
** First 15 miles from TCP-IP office free
*** Free if call results in technician
dispatched to resolve incident |
